In this release

Intelligent Defect Management

Transform how your organisation identifies and manages defects leveraging the power of artificial intelligence and machine learning.

Snap Send Solve Connector

Give your community the ability to directly report issues to council on the spot via the Snap Send Solve App.*

Analytics Enquiries

Harness the power of your organisation's information to build engaging enquiries and gain richer insights.

Field App Inspections for Compliance

Give field workers the power to complete inspections in the field, on any device.

Intelligent Defect Management

Automate the way your organisation locates, identifies and rectifies defects using Intelligent Defect Management.

  • Capture defects for multiple asset classes with constant 'camera to cloud' video uploads
  • Identify affected assets with details on defect type, location and severity
  • Improve efficiency with instant updates to existing or rectified defects

View Enterprise Asset Management features

Snap Send Solve Connector *

Empower residents, ratepayers and visitors to use the Snap Send Solve app to report issues that need addressing in their community.

  • Simply connect residents directly to council via a third-party mobile app
  • Provide direct updates on the status of reported issues through Snap Send Solve
  • Eliminate double handling of information by automatically creating the request in Ci Anywhere Request Management
*Snap Send Solve is a third party citizen subscribed app.

View Property and Rating features

Analytics Enquiries

Leverage our powerful new enquiry tool, designed to create engaging enquiries on your organisation's real-time information.

  • Build appealing tabular data using images, colours and shapes
  • Utilise consolidation, filters and grouping to get deeper insights
  • Take action on your data with the use of drilldown and detail views

View Corporate Performance Management features

Field App Inspections for Compliance

Boost efficiency and simplify the way your field workers complete onsite inspections.

  • Schedule and download inspection details to a workers device
  • Leverage an intuitive, tailored mobile experience to conduct inspections
  • Perform inspections onsite, in an online or offline mode

View Property and Rating features

Other enhancements

Our goal is to deliver enterprise software that’s incredibly simple to use. That's why, for every release, we are focused on enhancing our product capabilities and ensuring we meet industry standards to create a seamless experience for our customers.

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