Case Study: Noosa Shire Council

Noosa Shire Council implemented TechnologyOne's OneCouncil solution on the TechnologyOne Cloud in less than four months. TechnologyOne runs its own enterprise software for its customers through the TechnologyOne Cloud, taking complete responsibility for providing a simple, cost effective and elastic model of computing.

OneCouncil is a preconfigured, enterprise solution, integrating all operations from land and property management, finance and regulatory functions through to payroll and HR.

Noosa Shire Council formed on 1 January 2014, after residents elected to de-amalgamate from Sunshine Coast Regional Council. The council implemented TechnologyOne's OneCouncil solution on the cloud in just four months, saving millions of dollars when compared with an on premise solution.

The enterprise software as a service initial investment is worth $1.2 million in licensing and services, and $1 million per annum thereafter. Estimates guided by a KPMG cost analysis put the capital expenditure on a similar IT solution to be approximately $5 million with an annual operating cost of $3.6 million.

"TechnologyOne was already a major supplier to Sunshine Coast, so we knew staff coming over would be familiar with the look and feel of the software," said Director Planning & Infrastructure Martin Drydale said.

"When compared with other ERP systems, we felt that TechnologyOne offered a more integrated and comprehensive solution than the other providers we evaluated."

Mr Drydale said TechnologyOne's solution delivered everything it needed, and the council has enjoyed 100 per cent up time since going live.

"Since launch, the system has continued to perform fantastically. It is robust and highly available, and we've never had downtime of the TechnologyOne applications.

"Through working with TechnologyOne, we have access to a range of experts and resources at our fingertips. Whether it be database resources or Property & Rating experts, there's a diversity of expertise that we only pay for as we consume."

The council's CEO Brett de Chastel added: "It is difficult enough to run a council without worrying about ageing servers, downtime and disaster recovery. None of this is our core business, so it makes perfect sense to outsource all of that to an expert while the council gets on with serving the Noosa Community.

"This total solution and embedded business processes has enabled us to remove a huge amount of complexity from the transfer processes, prepare ourselves for the future and save millions of dollars."