Queensland University of Technology

By implementing TechnologyOne Student Management in parallel with other infrastructure, QUT has realised its objective of improving the student experience.

"Seamless integration is important for us because services are delivered to students across many underpinning systems. Integration is as critical as the core systems in delivering services," Bruce McCallum, Director of Student Business Services says.

The university has transformed the way in which it interacts with students, by extending QUT's virtual capabilities for students, academics and administrators through the creation of the online study plan concept. Students have benefited from a superior level of self-service, transparency and real-time visibility of courses and student information.

TechnologyOne and QUT continue to benefit from a strong collaborative relationship, as both companies work to improve and evolve the technology and its functionality.

QUT is one of Australia's leading universities, with more than 45,000 students and 4,000 staff across its three campuses in Brisbane, Queensland. With an applied emphasis in courses and research, QUT markets itself as a 'university for the real world', underscoring its close links with industry and relevant teaching and applied research.

QUT went to tender in pursuit of a student management system which would assist to transform the student experience, support curriculum delivery and promote a clear approach to convey course and unit offerings to students and staff.

The university selected TechnologyOne Student Management, as it best aligned with the university's strategic and operational objectives.

"QUT conducted a comprehensive review against a large number of criteria, as appropriate for this significant investment. TechnologyOne was the best and most appropriate fit for our needs at the time," says QUT Director of Student Business Services, Bruce McCallum.

"Staff were very positive in their evaluations of product functionality and welcomed the improvement in user interfaces."

As its business needs evolve, the university will use its strong collaborative relationship with TechnologyOne to continue to leverage the investment in TechnologyOne Student Management.

"Our intention is to be collaborative and work in partnership. This is the QUT approach with any of our vendors," Mr McCallum says.

"We are in a complex business, and so for us, signing up for a new system was as much about the partnership and longer term relationship, as it was with the immediate functionality."