South Australian Government Financing Authority

The configuration of TechnologyOne Financials as an out-of-the box solution allowed SAFA to restructure and engineer its business practices to use the processes already established in the system.

Employees are now able to access one core financial system, where all the information is collated and up-to-date, giving them one version of the truth.

When SAFA adopted new business functions into its operational areas, it also integrated the incumbent systems and was left with a number of separate sources of information.

In order to handle the new business functions and influx of information, SAFA customised the incumbent treasury software to provide the function of a general ledger to collate and organise information. Employees were using spreadsheets, databases and a range of business systems to compensate for missing functionality within the software. This method had functional limitations and made system maintenance complex and risky.

Operating the business with complex systems meant that software expertise was limited to a few key staff. As a result of a formal procurement process, SAFA engaged TechnologyOne to implement its Financials solution as a designated general ledger, which all finance staff could use easily and efficiently.

SAFA’s Project Manager, Systems and Process Improvement, Tania Milohis, explained a complete business systems review identified the need for a solution that was ready-to-use and could integrate with other business software.

“We made the strategic decision to implement software that would allow us to build our work practices around its operating specifications and would work with our new business functions,” said Ms Milohis. “TechnologyOne Financials was considered best suited to the size and complexity of an organisation such as SAFA.”