Macquarie University migrates to TechnologyOne’s SaaS Timetabling and Scheduling solution in ANZ-first

Macquarie University has become the first Australian university to successfully implement TechnologyOne’s Software-as-a-Service (SaaS) Timetabling and Scheduling solution, significantly expanding its capabilities across timetabling, exam scheduling, resource booking, data capture and visibility.

The move follows the University’s 2019 roll-out of TechnologyOne’s Student Management SaaS solution, which has enhanced student experience through simplified administration and business process improvements. Macquarie University, which has 45000 students and over 3200 full-time staff, had been a long-term customer of Scientia – a company TechnologyOne acquired in 2021, taking its widely used timetabling solution from a legacy on-premise to a complete SaaS solution.

The solution is widely used on premise by the University of Sydney, Monash University and the University of Queensland, but Macquarie University has become the first ANZ university to move to SaaS. With several downstream systems, Macquarie University remains one of TechnologyOne’s most innovative customers. Moving its timetabling solution to SaaS took months of careful planning, testing, integrating and rolling out the new modules. The final transition took 72 hours, with TechnologyOne resources across Australia, New Zealand, Malaysia, and the UK working around the clock to ensure all work was completed during the critical weekend timeframe.

Macquarie University’s Chief Information and Digital Officer Jonathan Covell said: “Migrating our legacy platform to a modern SaaS solution was an investment into our future. We are the only university in ANZ to have rolled-out TechnologyOne’s scheduling and resource management solution on SaaS. As the product continues to mature, we now have the foundations in place to benefit from the latest services, enhancements, and functionality for years to come.”

“Projects of this magnitude and complexity always have teething issues, but TechnologyOne’s team worked incredibly closely with Macquarie University. The dedication on both sides has been fantastic and the collaborative approach meant we were able to resolve issues quickly.”

TechnologyOne Industry Director for Higher Education Peter Nikoletatos said: “The fact that Macquarie University continues to rank in the top one per cent of institutions globally is testament to their drive to innovate and modernise. Investing in SaaS-based solutions simplifies, automates, and optimises back-end operations, so staff can spend more time focusing on their students’ needs.”

“The learnings we have gained from Macquarie University’s recent digital transformation have been invaluable. The move to our timetabling and scheduling solution is an extension on our 20-year partnership, which enables us to continuously innovate our products and processes and ensure we are providing exceptional support to our customers.”