Local Government
Education
Government
Health and Community Services
Asset and Project Intensive Industries
Financials and Corporate
About SaaS+
Our Solutions
ERP in 30 Days
Security
Articles
Case Studies
Media Releases
About Us
Investor Relations
Life@Tech1
Foundation
Careers
Login
Customer community
Support
Enterprise App StoreA best-in-class support experience
Our dedicated team respond promptly, with expertise, helping you solve issues quickly, so you can focus on what really matters.
We know how important ongoing support is to your business. That's why our Support and Application Managed Services (AMS) teams are true advocates for your success.
Working with key support contacts, our teams use their deep product and support knowledge, strong problem-solving capabilities and great communication skills to take a proactive approach to your support experience.
Our dedicated teams are based around the globe ready to provide the highest level of support with fast response times, friendly and knowledgeable team members, and quick follow-up and resolution.
It is what we are known for.
We do not accept the normal way of doing things.
We have a singular source of vision, development, implementation, sales, and support, and take full responsibility for the complete outcome of the solution experience – not just the software.
How we support you
Use our Customer Community as your first point of contact to access knowledge and information for your ongoing support experience.
We also have a team of experts available to ensure your users succeed with our software.
Your support experience online via our Customer Community.
Find answers, resolve issues and connect with an expert.
Create, track and manage support cases online or over the phone.
Contact SupportUnlock the value of your TechnologyOne software
Once you’re on board with us, we provide you with the tools to keep learning and get the most out of your investment with practical training courses, online resources and access to a knowledgeable community of experts.
TechnologyOne University gives you access to hundreds of online resources via our fourth generation ERP software, CiA .Get the most out of your current software release while learning at your own pace and getting help when you need it, all from one trusted source.
Connect, chat and collaborate with other customers and TechnologyOne experts in our online Customer Community. Share ideas, access knowledge articles, create and manage cases, and provide user feedback.
Ensure you are getting the most out of your TechnologyOne product suite with intensive training courses designed to give you the knowledge and skills you need to run your business more efficiently and meet your strategic goals.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch